KLM - ground staff Aberdeen
I had the misfortune to be dealt wiht om flight KL1455 to Lisbon by a rude officious woman by the name of Nicola Florence. I have complained several times to KLM ground staff and penned a letter, to no avail.
I think customers arnt anyone special these days to people like her, and we have no say in the matter! I wonder if the boss will say to her "please treat customers with respect" I doubt it....
Swift
|