Continental Airlines One Pass Miles is a scam......Paid extra money for a more expensive flight and tried to use 50,000 miles for an upgrade.....After waiting on hold for 40 minutes the representative never came back on the phone to answer questions or resolve the first issue I brought to her attention. I called back to speak to another Continental representative who was just as incompentient as the first brainless **** representative......DON'T WASTE YOUR TIME FLYING ON CONTINENTAL AIRLINES....POOR SERVICE (OR SHOULD I SAY NO SERVICE....RUDE AND IGNORANT EMPLOYEES !!!!!)
Larry the CEO needs to test his employees by calling in as a random customer and see how crappy their customer service skills are.
DON'T FLY CONTINENTAL......THEY SUCK !!!!!
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