"Dispute" charge on your credit card.
Hopefully both charges were on the same credit card. If you paid with cash, and they haven't refunded after 30 days, send them a "demand" letter. A "demand" letter basically says you owe me X dollars and if you don't pay me I'll take you to court. If you DON'T live in one of the states Allegiant flys to there might be a problem if you get a judgement in your favor and Allegiant refuses to pay on the judgement. If you go to court you will, obviously, need proof of BOTH payments (ie: receipts or computer print-outs.) Without these proofs you would probably be waisting your time and money going to court and will need to just write the whole thing off as a loss.
As to the baby seat: I suspect Allegiant probably had you sign a "release" of liability for damage. You could try adding the value of the baby seat to any Small Claims action and, in court, say that the release amounts to an unreasonable "contract of adhesion." The judge may say something like "tought s**t" as far as the baby seat goes, but it would be worth a try if you have to go to court over the refund.
Last edited by Butch Cassidy Slept Here; May 13, 2009 at 2:17 AM.
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