From the report:
Quote:
The three scales which received the most serious red tag violations were part of Southwest’s operations. The others were at US Airways counters, which received yellow tag violations on 25 of its 46 scales.
The three red-tagged Southwest scales were not calibrated properly and started below zero. Though the underreporting error would work in customers’ favor, the DWM said it was still indicative of a faulty scale and needed to be fixed. The other problems were relatively small and included issues such as digital readouts not working properly.
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So if you were traveling Southwest you got a break if your bag was weighed on one of those scales. No breakdown of what the issues were with 25 out of 46 scales at US Air but knowing the "corporate culture" at that airline I'm sure if a scale started out reading a pound or two empty probably nothing was done about it. Doug Parker and his cohorts will make a buck any way they can!