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Originally Posted by misota
I obtained the eCerts codes via a friend who bought them on eBay...
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I thought so. Two words...
Caveat Emptor!
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Originally Posted by misota
I can't see the harm in giving me the option of cancelling my flights altogether and starting over.
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Quote:
Originally Posted by misota
Of course I looked this up after the fact:
13.Transferability: This E-Cert offer is transferable but not for cash or any other consideration. Purchased/auctioned E-Certs are subject to confiscation and travel will not be permitted.
My point to this is that if they will not permit me to travel then refund my money.
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You just don't get it, do you? Wasn't there any hint of impropriety when you learned that these e-certs were purchased on eBay? What kind of above-board deal has one purchasing a dollars-off certificate on eBay? Northwest is already giving you the benefit of the doubt by not completely canceling your tickets and keeping all of the money you paid. They are allowing you to use the amount you paid and pay the difference in order to use your ticket. Just pay the additional $100 and chalk this up as a lesson learned. The e-cert was issued to the original party for compensation for a service recovery issue such as a delayed or overbooked flight. They aren't gift certificates that someone originally paid "real money" for.