Complaint: Canceled / Delayed / Overbooked Flight cancelled we were never contacted
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  #6  
Old May 19, 2009, 8:11 PM
PHXFlyer PHXFlyer is offline
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Join Date: Dec 2008
Posts: 1,366
Default Deal With Alaska First

Since you "purchased" your ticket with Alaska miles and Alaska issued the tickets it was ultimately up to them as the "agent" to notify you of any schedule changes or cancellations and to rebook you. Contact Alaska Airlines Customer Care @1-800-654-5669. Since this was a mileage award you might get some of your miles back but I wouldn't expect any monetary compensation.