The San Francisco to St. Louis flight was indeed an American Airlines operated flight (AA1276) which also serves as a codeshare for Alaska Airlines (AS1070). I would re-check the facts with your parents before calling American and/or Continental again because they, and you, claim they were only 15 minutes late but both FlightAware and FlightStats show that flight was delayed ~35 minutes:
Quote:
Flight Status Results
Route: San Francisco to Saint Louis Date: Mon May 25, 2009 Time: All day Flight Listing: Mon May 25, 2009 All day
Flight AA 1276/AS 1070^/QF 3143^
Scheduled Actual/Estimated
Departure 01:50PM PDT 02:18PM PDT
Arrival 07:17PM CDT 07:53PM CDT
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