Complaint: Canceled / Delayed / Overbooked Flight delayed so they expect you to sleep in the airport?
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Old May 29, 2009, 3:15 AM
Elizabeth Bell Elizabeth Bell is offline
 
Join Date: May 2009
Posts: 2
Default Flight delayed so they expect you to sleep in the airport?

My daughter heard the flight was delayed and asked if she should wait until the next day to fly. The representative said no that her connection was late too. She was coming home from school for my mothers funeral from Miami to Dulles.
She missed her flight, was not given a hotel room or even a discount voucher, saying she could sleep in the airport and wait for the next flight 14 hours later. Never again will anyone in our family fly Continental. Let them go bankrupt! We will see if she gets here for the funeral or if she remains stuck in Newark.
Also there is really no such thing as a bereavement discount. The funeral home said that they jack them up before the 10 % discount.