Complaint: Canceled / Delayed / Overbooked AirTran Airways - the inequity of rescheduling fees
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Old Jan 31, 2008, 2:15 PM
navychief8425 navychief8425 is offline
 
Join Date: Jan 2008
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I have had bad experieinces with AirTran time and time again as well as my girlfriend. She was resceduled in Atlanta to a connecting flight to her final destination that departed 4 hours after her origianl flight. The reason for her being rescheduled is her origianl flight out of Charlotte was delayed and late getting to Atalnta due to AirTran's error. She was offered a "free round trip ticket" for the problem. What a crock that is, you have to call AitTran and they will tell you when you can fly and where.
I had a connecting flight out of Atlanta to Charlotte that was resceduled to go to Boston. There was no explination of why or when a new plane would be available only "sir have a seat and we will get you a plane when we can". Then after 3 hours of waiting we finally got a plane only to be exposed to the most incompetent and rude air crew I have ever seen. I have written two letters of complaint to AirTran about all of this and haven't recieved a single response.