Complaint: Customer Service Don't Fly Alaska Airlines!
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  #4  
Old Jun 1, 2009, 9:24 PM
bah humbug bah humbug is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 64
Thumbs down Bah humbug

The problem originated that I was told that I was 5 min past the check-in time to check my luggage on my flight and therefore my luggage had to go on a later flight (separate from me). I was then told to sign a waiver that I voluntarily allowed my luggage to be separated from me. I felt this was inaccurate because I was not voluntarily allowing my luggage to be separated from me and I was being told to sign a document that was not true.

If you were to late to check in your luggage for your flight, it is a courtesy to you that they allow you to check in your luggage (voluntary separation) and to have it come later so that you may still try to catch the flight. If they did not do that, you would miss your flight and end up standby on a later flight (if that particular airline allows standy, not all do) or you could have been charged a fee for the next flight. Sounds like you showed your a** at the tkt counter.

I have a serious chronic disease called Crohn's disease and that the stress they were putting me through was causing my intestines to swell. If the swelling gets out of control, the situation can become fatal.

Oh please, you must think we are stupid and know nothing about Crohns disease. I can hardly believe you would have dropped dead at the gate. You started your own stress by showing your a** at the counter. Anyone with a medical condition so serious as the one you claimo have would have just took it all in stride and not let themselves get upset.
Bah humbug