Complaint: Customer Service Terminal cancer no refund
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  #4  
Old Jun 2, 2009, 11:22 PM
azstar azstar is offline
 
Join Date: Sep 2008
Posts: 375
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Also very sorry to hear about your Mother. Most airlines will issue a refund in the event of a passenger's death. You might have to provide proof of her passing, such as a letter from the funeral home, or hospital. They will probably refund both your Mother's and your Father's fare if you pursue this later. Check their "contract of carriage" which they will have posted somewhere on their website, and must, by law, provide to you in writing.