Complaint: Frequent Flyer Program Misleading e-mail notification
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  #1  
Old Jun 11, 2009, 4:27 AM
faseidl faseidl is offline
 
Join Date: Jun 2009
Posts: 3
Default Misleading e-mail notification
American Airlines and its AAdvantage program used to be the gold standard for customer experience; but things have changed.

I documented the problem here:
http://faseidl.com/public/item/234415
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