If you make changes your ticket prior to traveling the new itinerary is re-priced at the going rate. You probably purchased these tickets while there were cheap seats available and now that is no longer the case. The first representative you spoke with should have explained this to you AND given you the options that the second did. Most airlines will allow you to make same day changes to an earlier flight for a fee which is usually a lot less than changing the ticket in advance. You only run the risk that there are no seats available on the earlier flight.
|