Complaint: Reservations Changes in flights
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  #4  
Old Jun 15, 2009, 9:46 PM
PHXFlyer PHXFlyer is offline
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Quote:
Originally Posted by brophy75 View Post
For not being an employee or sympathizer you sure sound like one.
Until last year I had gold status on Alaska Airlines. I am very familiar with their policies and procedures. Don't be so accusatory - you don't know me.

Quote:
Originally Posted by brophy75 View Post
The point being, no other business would get away with these sort of practices. Maybe I've just been lucky, but at 52 I have never had this happen on any other airline.
Maybe you've just been damn lucky. Airlines adjust schedules and change aircraft types all the time. Some routes more than others. You have to be reasonable. If you have a coach ticket and selected seat 6A but then the aircraft type changed and now the first 8 rows are First Class do you really think the airline is going to give you a free upgrade just because you selected 6A on the old aircraft. I think not. I've been bumped out of First Class because of an aircraft change. It happens and it's not the end of the world.

Quote:
Originally Posted by brophy75 View Post
So yes, I will no longer consider Alaska as an alternative. Honestly, I prefer Southwest. They may not assign seats, but you know that going in and the price of the seat usually reflects it.
It's interesting how Southwest has brainwashed the traveling public into thinking that they are always the cheapest option. They are not and it pays to shop around. I just can't fathom why you are so quick to throw Alaska Airlines under the bus for this one minor incident. If you bought a bag of apples at the grocery store and they all looked good but then you found that one apple in the middle of the bunch had a bruise on it would you not frequent that grocery store any more?