Complaint: Customer Service Blaming Weather But Was Mechanical
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Old Jun 16, 2009, 8:47 PM
pthompson pthompson is offline
 
Join Date: Jun 2009
Posts: 2
Angry Blaming Weather But Was Mechanical

Delta is blaming the weather when it was announced as mechanical failure and are now trying to charge me $100 to reschedule. Plus, I used miles, and they want me to pay the difference between miles to rebook this flight. But it's not my fault, and Delta won't take responsibility. They suck, and I will never use them again if it is at all possible. Their customer service representatives spoke broken english and were rude. They were obstinate and very unwilling to help.