Oh yes! I have had an airline agent tell me that my travel agent did not get seat assignments and "Sorry, all I have left is a middle seat". When I reply to them "really? I am my travel agent and I had seat 10C assigned." you should see the daggers! It is very sad because there is not reason for placing blame...a simple "I'm sorry, there is a problem lets see what we can do to fix it" is really all that is needed!
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