Still
I 100% agree that I was wrong for being late. No dispute there.
That however does not negate the attitude that I received from the supervisor. Especially when there was know else in line but me at the end. He could have and should have chosen to assist me at that time and provided exceptional customer service. Instead, he chose to lose a good customer.
I am not pushing the blame for me being late, just for the manager’s poor mannerism
In three years, I've never been late. How many times have the airlines been late....
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