Complaint: Check-in / Boarding lazy customer service-Robert Malillo
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  #3  
Old Jun 22, 2009, 4:11 AM
PHXFlyer PHXFlyer is offline
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Join Date: Dec 2008
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Cutoff time to check-in with baggage @LAS is 45 minutes. By your timeline they presented themselves @the counter only 42 minutes prior to departure. LAS, even with the recent decline in leisure travel, is still a busy airport. Check-in and security lines can be long and there are many infrequent travelers who can slow things down consideraly. I agree with what the agent told your wife. At leat in LAS arriving @the airport 2.5-3 hours early is a good idea. At least you can play the slots once youv've cleared security!