Complaint: Canceled / Delayed / Overbooked They think they can tell you ANYTHING!
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  #7  
Old Jun 22, 2009, 8:33 PM
PHXFlyer PHXFlyer is offline
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Join Date: Dec 2008
Posts: 1,366
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Quote:
Originally Posted by azstar View Post
US Air, in particular, does not follow FAA procedures on overbooking (yes, it's FAA federal regulations regarding this subject). They deny boarding immediately to people who do not have advance seat assignments. FAA regulations require that they must FIRST ask for volunteers and if they get no volunteers they can bump passengers according to their priority. Most airlines will bump the last passengers who check in, but some deny boarding according to the fare paid, or frequent flier status, etc.
Find it and post it here then!