Complaint: Canceled / Delayed / Overbooked Seats were given away!
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Old Jun 22, 2009, 8:50 PM
MoW2199 MoW2199 is offline
 
Join Date: Jun 2009
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We were boarding the plane with 10 minutes to spare BECAUSE OF the Delta, not due to negligence on our part. If it had been due to our own incompetence, then I could understand that. I wouldn't be happy about it, but I couldn't complain about it either.

And for the record, when we booked the flight our REQUIREMENT (which was assured to us by the airline) was that we be seated together. In this case, they didn't even try to honor the seat assignments. If they have no intention of honoring the seat assignments, then they shouldn't assign them on the tickets. They should simply not have an assignment on them like bus tickets. Just a thought!

They knew we where we were and what flight we were on. I find it hard to believe this is the best they can do. Do you?

Last edited by MoW2199; Jun 22, 2009 at 8:53 PM.