Complaint: Check-in / Boarding lazy customer service - Robert Malillo
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Old Jun 22, 2009, 10:40 PM
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Quote:
Originally Posted by Leatherboy2006 View Post
Had some meetings today with the funeral homes attorney, we have had to change some of our contracts due to changing laws, and somehow got on the subject of this web site.
He warned that by posting the employees name without their knowledge and chance to respond could if they later found out about it, open the poster and web site owner to slander suit by the employee.
I there by urge caution in putting airline employee names on here without attempting to contact them via their airline.
Lawyer state that if award amounts could very by state, here in Texas if court ruled in employee favor it could award up to 100,000 to employee from EACH defendant.
This is completely false. Our users are stating their genuine opinions based on their personal experiences. I suggest you look up the definition of slander before misleading our users any further.

We strongly encourage our users to openly post the names and employee numbers of customer service representatives they have dealt with. Furthermore, we also encourage the employees in question to come on here and voice their side of the story so that we have a complete picture.

That is the basis for transparency and accountability.