1. Crew was probably late the night before from the same weather issues. They need their sleep too.
2. Who cares how long it takes do de-ice. Do you really expect them to rush it and not do the proper job?
3. You bitched about how long it took to de-ice the plane but when YOU are late you expect them to hold the plane? I imagine if you had been on that plane waiting for connecting passengers you'd be bitching about that too!
4. You want a full refund? They got you where you were going.
5. Your own words:
Quote:
Originally Posted by sharont81
I was nice until the rep in MSP was so mean
|
So at that point you became un-nice. Then you got what you deserved. Next time take the bus.