Complaint: Customer Service Clean Up the plane For Us!
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Old Jun 28, 2009, 10:45 PM
airhead airhead is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2008
Posts: 228
Default odd complaint

txchampaign: you mentioned "You never heard so much bad language, negative comments, sarcastic laughter, boos and anger from the passengers." and then "Her demands backfired as people left the window shade up, tossed the blankets and dumped trash where they could! Disgusting flight and stewardess!!

I trust your behavior was respectful unlike the rest on board. Is too much to ask that people put things back the way they got it? Really...it only takes 30 seconds to close the window shade, fold your blanket and put up your trash. Sure, it is the flight attendant's job but it would take much longer. Time is very important at airports if you have not noticed. So many people complain about the length of time it takes to turn a flight around and passenger behavior is part of the problem. Maybe if passengers just acted like grown ups and pick up after themselves, time and money can be saved.

The aircraft is supposed to be given a quick spot clean by the next FA who will be working the flight but in many cases it is impossible to pick up the trash, situate the magazines in proper order, make sure there is ice, and check the emergency systems in 20 minutes. This problem contributes to many of the delays. Passenger behavior often does not help. The CEOs of airlines think this is a great idea since this is somewhat cost effective.

Wherever the aircraft is parked overnight, the ground crew gives the aircraft a good cleaning. But this is usually done in overtime and many of the employees are more concerned with going home after working 10 or more hours.


PHXFlyer: I believe part of the reason the MDs are being phased out is because they are not as fuel efficient as the other counter parts. The airlines discvered this last summer when the fuel costs soared.