Complaint: Customer Service RUDE, RUDE, RUDE Electronic Help Desk!
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Old Jun 28, 2009, 11:59 PM
txchampaign txchampaign is offline
 
Join Date: Apr 2009
Posts: 19
Default RUDE, RUDE, RUDE Electronic Help Desk!

I contacted the electronic help desk for assistance and the first guy, (Black) hung up on me because he became frustrated when I wouldn't jump at his commands. Of course he probably posted negative comments under my name as AIRLINE employees do this and taint you. I have the conversation recorded if there is any doubt.

I called back and encountered a woman who was just as nasty and would not help me purchase a ticket. She wanted to charge me for the help. When I asked for a supervisor, she said she was it.

Last year, I had the same computer problem and they acknowledged that it was their system. At that time I had a very nice lady who was willing to help me.

I am so fed up with Continental and their Nasty, disgusting, vulgar mannerless employees.