Complaint: Canceled / Delayed / Overbooked Canceled flight and passengers bumped?
View Single Post
  #2  
Old Feb 8, 2008, 2:29 AM
Corbel Corbel is offline
Banned
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Jan 2008
Posts: 214
Default

not with delta, but with american. American (believe it or not) called me the night before i was leaving (on a 6:30am departure out of ORD) and told me my flight for tomorrow was cancelled and they put me on a different non-stop flight that left at 5pm. I told them i couldn't do that flight because i was only going down to fort myers for 1 night and surprising my grandma, they said i could take a flight that connected in Miami that left at 6am so i took that, of course my miami to fort myers flight was delayed due to mechanical problem, they cancelled it after about an hour of waiting (they gave us $10 voucher for food and $100 voucher for future travel) and told us we can get on the next flight out which left in 2 hours or their was a bus that they chartered to take us to fort myers. i was really impressed with american.

Call delta back and tell them if there is an earlier flight you can get on, since they cancelled your original flight. even an earlier flight with a connection is better than a later flight, or keep the flight you have and when you make your connection, if your early you can try stand-by for an earlier flight to fort myers as well