Take the money and deliver something different???
We paid for a non-stop flight on 4/26/08; we were subsequently changed to a 1 stop flight on same date with absolutely NO notification from Delta. Downsizing the equipment and randomly dumping some number of paid passengers to different flights is regrettable.
However, it would appear that we are due some compensation for this change in service. Delta is not delivering the services paid for. Truth in advertising would indicate that you should deliver the services paid for or refund partial amount to cover what was originally paid for, i.e. a non-stop flight from Ft Myers to Boston.
Am I missing something here?
|