View Single Post
  #2  
Old Jul 9, 2009, 2:18 AM
PHXFlyer PHXFlyer is offline
Banned
 
Join Date: Dec 2008
Posts: 1,366
Default

Delivering delayed bags with a courier service is just the way it's done. They don't send out an AA employee in a limo with just your bag when it arrives. What do you think this is? Butler service?

As for waiting in your room for the bags to arrive that was your choice. Why couldn't you make plans? The last time I had bags delayed it was on a trip to Maui. I told the airline where I was staying (did not even know the room number at that point since I hadn't checked in) and when I returned to my room the next evening to change for dinner there was a message that the bags had arrived.

When it happens to you it is inconvenient but if one travels often enough a delayed bag issue is bound to happen. If I do check a bag I have learned to have change of clothes (shirt and jeans), 2 psir of socks and underwear and a toothbrush, toothpaste and deodorant (mini-size) in my carryon so I can go at least a day and a half or so without the contents of my checked bag.

Like I said when it happens to you it sucks but you did get your bag on the second day. It was your choice to hold a vigil for that lost bag in your hotel room so you can't blame the airline for that. I feel you're blowing the whole thing out of proportion. They gave you $100 for necessities and a travel voucher for $100. Had it been me I would have pushed for a $200 voucher since it was an international flight.