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Originally Posted by Butch Cassidy Slept Here
If Mr. Carroll is smart he'll insist on a cash payment and tell UA to keep their worthless vouchers or upgrade certificates. If, in his efforts to get paid, Mr. Carroll had to deal with staff in India his outrage is even more understandable.
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Quote:
Originally Posted by United Airlines (via Twitter)
...as asked we gave 3K to Thelonius Monk Institute of Jazz 4 music education 4 kids. Can’t wait 2 make music w/Dave 2 improve service 4 all.
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He asked that instead of settling directly with him UA make a contribution to the Thelonius Monk Institute of Jazz. Proves he wasn't just out for the $$. Now that's what I call a class act!