Complaint: Customer Service A power drunk FA and the poor man
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  #9  
Old Jul 16, 2009, 12:39 AM
justme justme is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Jul 2009
Location: ATL
Posts: 257
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There has been discussion on this topic in another thread... I'm posting the bit that I wrote that relates to this here.

Quote:
There are things that airlines do and train their employees to do that you are not privy to. Security being one of them. I can't quote an internet address because there isn't one. The training is company proprietary and is not just passed out to anyone that wants it. It very clearly states at the beginning of the training that "the information provided in this training is for your eyes only, and is disseminated on a need to know basis." I'll translate that for you so you can understand: PEOPLE WHO DO NOT AND NEVER HAVE WORKED FOR AN AIRLINE DO NOT GET ACCESS TO THIS INFORMATION.
the rest of the post can be seen here
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