Complaint: Customer Service A power drunk FA and the poor man
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  #10  
Old Jul 16, 2009, 3:58 AM
Jetliner Jetliner is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 495
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Quote:
Originally Posted by justme View Post
The training is company proprietary and is not just passed out to anyone that wants it. It very clearly states at the beginning of the training that "the information provided in this training is for your eyes only, and is disseminated on a need to know basis." I'll translate that for you so you can understand: PEOPLE WHO DO NOT AND NEVER HAVE WORKED FOR AN AIRLINE DO NOT GET ACCESS TO THIS INFORMATION.
Unfortunately you are incorrect on this as well. It's true that the information is not just handed out to anyone. However, You know as well as I do that there is always some yahoo that gets careless with a manual or memo. How many ditzy @$$ flight attendants are out there? Quite a few. It's rare but there have been cases where one gets careless where he/she puts their manual. And how many times has the news put out something on a regulation or directive that is not publicly available, but somehow it got leaked to them?

As far as the security info you and PHX are talking about, which was the 30 minute DCA rule, that was never a secret. It's true that the airline employees were never allowed to give that info out, but the TSA did. It was all over the news, with all of the other restrictions. It would be like saying the 3.4 ounces thing on liquids is security info. That is true, but it was released to the public. The TSA also did release that the DCA restrictions had been lifted.

As for there not being a website - here you go:

Straight from the TSA website

http://www.washingtonpost.com/wp-dyn...071301327.html

http://www.consumeraffairs.com/news04/2005/tsa_dca.html

http://www.cnn.com/2005/TRAVEL/07/13...nal/index.html