Complaint: Canceled / Delayed / Overbooked Flight canceled / changed
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Old Jul 16, 2009, 8:51 PM
Silent Bob Silent Bob is offline
 
Join Date: Sep 2007
Location: NY NY
Posts: 510
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Butch, your mental health is always in question, but that's another matter entirely lol.


to the OP - Actually if you read rule 24 of the contract of carriage, Continental is supposed to put you out on another carrier only if the service between two cities had been cancelled. In this case if it was "cancelled" between houton and aruba, then they should have put you out on another carrier, if it gets you out on a timely matter. Actually they should do it anyway as a courtesy to you. Also if the new time schedule given isn't suitable then you are allowed a full refund (also in the contract).

BUT - since you took the trip, you entered into the contract meaning you agreed with the new flight schedule. I know you didn't absolutely agree with it, because you're on a time frame, but by accepting the flight and taking the trip, knowing that you will have a tight connection, well I think continentals lawyers will argue that the ball was in your court and that you accepted the trip as it stood and that you had enough time to make any changes involving hotels and such, to NOT be affected by the new flight schedule.

If you wish to persue this in a legal matter, the best of luck to you. However I would take this as a lesson learned, and for those who might read this, please know that when it comes to a changes in schedule, you do have options.