Pass the Buck - Chuck
Had a flight delayed for an hour for mechanical problems in SMF. No big deal. It happens right...
Got to my connecting airport (PHX). Had to wait 3 hours for the next connecting flight. Missed a meeting etc etc.
Asked the customer service desk if I could use the airline club upstairs to get some business done since I had my flight delayed.
The guy looks at me like Im crazy and says, "Oh, Im sorry just can't do it"
Like he doesn't have the power to issue me a day pass.
Customer No-service. Thanks US AIR.
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