Of course you didnt get to talk to anyone. Its US Airways. I will let you know what happened to me after I sent them daily complaint messages. After being presistent on the internet, waiting over one hour, or other smaller times on the phone, (only for the line to disconnect) for over a month, I got a 15% off my next flight coupon. I sent that coupon back to the CEO in Tempe, AZ and wrote kiss my ass on it.
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