Complaint: Customer Service Pass the Buck - Chuck
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  #7  
Old Jul 17, 2009, 6:41 AM
justme justme is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Jul 2009
Location: ATL
Posts: 257
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Quote:
Originally Posted by Biz Travler View Post
The guy looks at me like Im crazy and says, "Oh, Im sorry just can't do it"
Like he doesn't have the power to issue me a day pass.
Outrageous. The simple fact of the matter is that he does NOT have the "power" to issue you a pass to a club you didn't pay to belong to. Do you go to the local country club and demand to play golf for free because you missed your tee time when your car broke down due to a flat tire? No. You either pay for the membership, be it for a day or a year like the rest of the people that use the clubs, or you don't get in. That's why it's called a MEMBERSHIP to a CLUB.
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