Here are two e-mail addresses for you. The first is for general customer service inquiries:
custo@coair.com
Here is Ms. Munoz's extranet address:
anne.munoz@coair.com
Good luck and also much success with your new found interest in the culinary arts. I did a Google search for chef Joyce Chen and was sad to learn she died in 1994. Who knows? You may be the next famous Joyce Chen!