Complaint: Canceled / Delayed / Overbooked Abusive Continental Employee in San Antonio Texas
View Single Post
  #2  
Old Jul 18, 2009, 5:28 AM
Silent Bob Silent Bob is offline
 
Join Date: Sep 2007
Location: NY NY
Posts: 510
Default

I am just trying to figure this out but your wife was rebooked from Minneapolis - Houston - San Antonio - Mexico.

Now I'm a frequent flyer to mexico on continental and I usually take the Newark direct, but sometimes if the flights are full I connect to Houston. as far as I'm aware there would be no need to go to San Antonio since Houston is their hub and you can fly to mexico from there. So I would say either that's very, VERY poor rebooking on AA's part, or there's something not quite right.

If your wife was going to San Antonio to get to Mexico on Continental, then that would put her right back into Houston (I checked).... what the......

So it sucks about the anniversary, but before you complain about this you need to figure out the full itinerary and find out why AA would book something so very odd.