Are you sure it was a Continental employee? Continental doesn't have non-stop service from San Antonio (SAT) to Mexico City (MEX). I was confused reading your post because Continental does have non-stop service from Houston (IAH) to MEX. I was wondering why she flew from MSP to IAH then to SAT when had she been on a continental flight she should have stopped in IAH to connect to MEX.
Check your story and re-post more details please. Thank you.
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