Complaint: Canceled / Delayed / Overbooked AA Mechanical Delay - Stuck in Mexico with NO HELP from AA
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  #5  
Old Feb 12, 2008, 4:39 AM
Silent Bob Silent Bob is offline
 
Join Date: Sep 2007
Location: NY NY
Posts: 510
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yea I get what happened, but the point is if on both days AA was having nechanical issues with their plane, they they most assuredly would have to give you accomodations as its their equipment that failed (I fly AA enough and they do give you a room if their plane is broken). If you have this in writing you can use that to get recompensated for the rooms that you had to pay for. Lastly even if AA could not get you out of Cozumel to make a connection, they should have at least been able to get you somewhere to where you can make a connection either through them or another airline.