Complaint: Baggage Problem Baggage Lost
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Old Jul 20, 2009, 1:25 AM
justme justme is offline
Delta Air Lines Employee (NOT OFFICIAL REP)
 
Join Date: Jul 2009
Location: ATL
Posts: 257
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Couple of questions that will hopefully help narrow the search down. Were you on Delta flights only, or were you on more than one airline? Did you have a short connection time in CVG? Was the baggage service agent able to give you any info on where the bags were last seen? Delta scans their bags to keep track of them. Lastly, I found a number for the STL baggage service office, hopefully it's not the same one they gave you. It is 800-325-8224. If that doesn't work try calling the airport's information desk to see if they can either give you another number or connect you to a Delta employee at the airport. Their number is 314-890-1333. Good luck! Hopefully your bags are just a little later than you and you will get them soon!
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