Nope I don't have any complaints for this boards. I mean I could complain, as a frequent traveler I have my share of stories, but its nothing no one has heard before. Who hasn't been on a delayed flight? misconnect? given rude customer service? I've just gotten to the point that i simply don't care about the airlines, their job is to get me from point a to point b, with many a bumps along the way and that's it. I've made my friends in the industry, I have friends who are agents and flight attendents, in doing so you learn things about how this industry works. Can you get compensated for a delay? No. But people complain they should. Should you get a hotel if the flight is cancelled because of weather? No. Unless your handicap or a mother travelling with her children. Do airlines recompensate you for a loss day of wages because of a cancelled flight? They won't, but you can try. So that's why I'm here, because i've been there. Plus some of the complaints are down right hilarious. Yes they are serious to the writer, but from the perspective of the reader, just wow! But I had to post yours in my office because the napkin thing, good job.
Surrounded by germs? Just by walking outside your door you're gonna get hit with millions of em. So we're all surrounded by germs on the daily. Oh and to answer your customer service line question? People choose to stay on those lines because they think the line is the only option they have. However one could call reservations, they do the exact same job and the wait may be just as long or shorter. I also use Orbitz for travelling and in any given situation where I deal with a cancellation or i'm misconnected or delayed, I can call them and they will rebook me and that's all I really need. But some people want more, but in most cases they usually won't get anything.
Good luck with United, I fly them as well and they usually do a great job.
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