[drrachit]

extremely rude, unacceptable and Non cooperative behaviour apart from mental harrassment and last grade attitude from Mumbai airport staff checkin counter. The very own manager was rude and non compliant to lone female passenger travelling with 2 and half year old baby.

the manager and his male staff asked for extra money to carry check in baggage. when the female refused , they laughed at her and mocked her plight. then they straightaway refused to allow her carry one of her cabin baggage. They also refused to carry cabin baggage as check in, even in spite of observing that lady had a stroller and baby to manage during a 23 hr flight. they ridiculously insulted her saying that she should have thought before packing the bags, and that she didnt think in right way. also both further showed their last grade lowest quality mental state of mind saying that she was arguing and causing them trouble and that she didnt know how and what to speak.

this is totally unacceptable, disgusting, uncooperative, rudest , meanest, dastardly act from such responsible persons who seem not to know even 1% of what customer service means. it was shockingly harassing behaviour towards single female travelling with 2 and half year old baby. NEVER EVER AGAIN WOULD WE TRAVEL WITH DELTA, NOR WE WOULD ALLOW ANY OF OUR FRIENDS AND RELATIVES TO TRAVEL WITH THIS CRAPPY AND LOUSY AIRLINES. MINUS 50 STARS FOR 1-5 RATINGS IN CUSTOMER SERVICE AND SATISFACTION. Have travelled with Lufthansa, jet air, Thai air, air canada, KLM, .... but DELTA IS THE WORST WORST WORST WORST OF THEM ALL, EVER.