[godfearing]

Travelspan, serving Caribbean travelers, continues to insult people's sensibilities. It keeps passengers hostage in the aircraft for 5 hours and does not provide services. Stewards lie deliberately about timing of take-off, etc and giggle one with another about the "cattle" held hostage.
Today the scheduled flight from Trinidad (Port of Spain) never happened: passengers' calls to confirm return reservation to JFK were unanswered, and Travelspan did not call passengers to alert them to schedule changes. Passengers went to the airport and the check-in counter was unattended - not even a representative to provide information to passengers coming to check in. This is the height of arrogance, and Travelspan owes these passengers an apology PLUS adequate compensation including a free round-trip ticket for use within the Travelspan network, and reimbursement for 1. travel to and from airport, 2. hotel costs, 3. meals, and 4. lost work days. FAA must also look into these inhumane practices.
God is watching you, and He metes out justice.

[Remember]

You need to read about the legal case Nohar Singh v. Sahadeo Sukhram, Frank Singh and Buddy D. Ramsaran. Nohar Singh is the owner of Travelspan.