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#1
Dec 18, 2015, 11:47 AM
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Refund not processed
Hi,
I had booked a ticket on behalf of my wife and kind with Etihad airlines using their website. Booking reference for that was PYWEKE. I received a call from UAE customer care stating that my wife's surname is too long and because it is a technical issue the booking didn't get through. After which i was given an option to cancel the ticket, which i did. I was told that the refund will happen within 48 hrs. Now it is 6 days gone by. When i call the customer care, nobody has a proper answer to this, except saying that we have sent a mail to the concerned department and will get back to you. I had even sent a mail to feedback@etihad.ae (INTR:31017104). I am very disappointed with the kind of response am getting. Can somebody look into this and get back to me. Regards, P Sarkar |
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#2
Dec 23, 2015, 7:22 AM
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Refund not processed
Hi,
I am still awaiting a response from Etihad representative on this issue. |
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