Notices

Reply
Tools...
 
Thread Tools Display Modes
  #1  
Old May 5, 2009, 12:57 PM
oozdat oozdat is offline
 
Join Date: May 2009
Posts: 2
Angry Unauthorised cancellation of tickets by AA

Anyone ever heard of this happening before? Was on a family holiday in the florida keys last month. We had return tickets from LHR to JFK and took a connecting return flight from JFK to MIA with AA. Outward leg no problems. On 17th April, the penultimate day of our holiday, my wife tried to check in online with AA for our return flight from MIA to JFK only for the computer to show that our six tickets had been cancelled. Confused, we rang AA customer services where we were told that the tickets had been cancelled by phone two days earlier, and insisted that it must have been one of our party that had done so. This was complete nonsense of course. (Why would we want to cancel our tickets? We had our rental house and car booked until the 18th April and of course had a flight to connect with -JFK-LHR also on the 18th, and why would we attempt online check-in?) They refused to accept that it was nobody from our party that had cancelled and told us that the flight was now full and we couldn't be re-instated on it, and that there were no other available AA flights from MIA on the 18th. After a heated discussion and lots of prompting from us they told us that we could get a flight from Tampa to New Yorh via Dallas the next day which would get us there on time for our connecting flight home. We had no option but to take these. This meant leaving our holiday early and driving six hours to Tampa that evening in order to get the flight early the next morning, incurring additional fuel and hotel bills as well as other expenses and inconvenience. So beware if you have AA tickets, there is no guarantee that they may not have been cancelled and resold, leaving you stranded!!
  #2  
Old May 5, 2009, 3:43 PM
Leatherboy2006 Leatherboy2006 is offline
 
Join Date: Nov 2007
Posts: 340
Default

Any chance that someone in your party had someone made at them and they cancelled your reservations?
A friend of mine's ex wife know he was flying on holiday to Hawaii and had her bother call claim to be my friend and cancel his reservation. The flight was full since it was Dallas to Honlulu and almost ruined my friends vacation. He got on standby but had to pay extra to get back.
Thanks to his ex-wifes bragging to her friends about what she did to other people, he found out what she did and sued her(got his money back from her).
  #3  
Old May 5, 2009, 5:53 PM
oozdat oozdat is offline
 
Join Date: May 2009
Posts: 2
Default

No, Im positive of that. It was only me and the wife who really knew the details of our itinerary!
  #4  
Old May 5, 2009, 6:32 PM
Leatherboy2006 Leatherboy2006 is offline
 
Join Date: Nov 2007
Posts: 340
Default

Glad to hear that, its hard to beleive how vengeful people can be.
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Canceled / Delayed / Overbooked Cancellation Frustration Massimo American Airlines Complaints 2 Jan 3, 2009 4:16 AM
Canceled / Delayed / Overbooked Cancellation Frustration Massimo American Airlines Complaints 0 Jan 3, 2009 3:50 AM
Wizzair - W6209 Cancellation maplefanta Other Airline Complaints 2 Dec 1, 2008 12:49 PM
Reservations Cancellation Policy? MFB United Airlines Complaints 4 Aug 1, 2008 3:26 PM
Canceled / Delayed / Overbooked Flight Cancellation Problems jschamber Delta Air Lines Complaints 4 Jun 16, 2007 1:11 PM


All times are GMT. The time now is 12:37 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023