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Customer Service Etihad airways not willing to remove my surname written twice on ticket

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Mar 6, 2020, 5:26 AM

muhammadali muhammadali is offline

Join Date: Mar 2020

Posts: 1

Etihad airways not willing to remove my surname written twice on ticket

My flight is scheduled on 4th of April for 2020.I booked a ticket from Toronto to Islamabad through Budgetair.com but when I received the ticket it shows my surname twice i.e. “MuhammadAliFarooq Farooq “ . I have been calling budgetair for past one week and left many emails to correct my name but their customer service is worst. I called the Etihad airways and I was told that I can’t remove my surname and even Budgetair request them. They won’t delete the surname. I am happy to pay 100 USD but can’t cancel the ticket. My flight is due by 4th of April and My wedding is on 10th of April.
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Customer Service Etihad airways not willing to remove my surname written twice on ticket

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