[mars6423]

Here is a link to CNN showing that Delta failed to take care of those with disabilities and were fined a hefty (biggest fine to date) $2million even though it is a small dent it is still one that should be an eye opener and action will be taken

http://money.cnn.com/2011/02/17/news...x.htm?hpt=Sbin

thats disgraceful

at least they were fined

[BrendaCasher]

Of course that is why I have received "surveys" after I have traveled with Delta as a disabled individual. However, the information I have given them doesn't seem to change anything.I actually feel as though they treat me worse as a person requiring a wheelchair, i.e. changing my seat, which I had chosen to keep my bodily area which has a cancer metastasis away from the passenger next to me to avoid pain and then having them change my seat, as I was boarding the plane so that I had no protection> Perhaps they believe disabled people are all mentally challenged as well. The last flight I made with Delta was the worst flight experience I have ever had. Of course they sent the survey for wheelchair requesting customers and were so apologetic and said they would "send me something" to compensate me for the experience. That actually made me feel that they were taking this seriously and made me feel slightly better about future travel with Delta. However, over 6 weeks later, I have not received anything. I guess I made the mistake of telling the service agent that my life span was limited and they didn't think I'd live long enough to notice!

[jimworcs]

Delta are utterly beyond the pail. They went bankrupt precisely because they are so bad.... But were rescued and allowed to merge with NW, which they quickly destroyed. They exploit their monopoly positions in local markets to screw customers and they cut oats, even if that means disabled passengers are left stranded in terminals with no one to assist them. They need regulating.