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#1
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On DL flight 125 from Brussels to Atlanta on April 24 we had some
pretty poor service which could add profit to the bottom line. The on flight personal where nice enough and provided the meals, head phones etc., but he pretty well ended there. The only other offer service was a tray of cups with water and nothing else.I had planned on the 9 + hour flight in the afternoon to have a couple of beers and or a cocktail or two. These were never offered. When I asked for a diet coke in the kitchen behind first class I was told "something " was against FDA rules. I don't know if it was that I looked in the kitchen area to fine some one to get me a diet coke or that I should not have asked for it there. Assuming I had done something wrong the first time I went from the forward fire wall all the way back to the back area and requested a beer and in fact two because by now I knew there would not be another opportunity. I know Delta is emerging from protection today but here was an opportunity to add some money to the bottom line that is being iognored. S.N.R. |
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#2
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Do you realize that you have a call button and that you are sussposed to press it for service. You shouldn't go to the galley since that is where the food gets prepared (heated up).
What other services are you expecting on a 9 hour flight. You were fed and given headphones for entertainment. Maybe you were expecting the flight attendent to strip and give you a lap dance. Some people will never be happy. |
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