[tomi_li]

Hello, My name is Timur Lidzhiev and unfortunately i have forgotten my IPhone in the airplane flying from Vancouver to Frankfurt LH 493 (seat 27A) on June 30, 2012. I have communicated with the local LH staff at the gate B58 on my connection fly to Moscow on July 1, 2012. The lady called to lost and found and they said that my phone was found, but they did not have time to bring it to me, so i flied off to Moscow.
I have sent emails and faxes to Frankfurt-lost-property@dlh.de and centralbaggagetracing@dlh.de but there was no response since. I have very confidential and important information on this phone and I have access to my business email, so this is very urgent matter for me to get it as soon as possible. Frankly speaking I`m a bit disappointed by the way how I was being helped by Luhthansa personnel at Frankfurt airport, as i was asking several ladies to help me and only the lady at the gate B58 has helped me, but the time was lost. I`m also concerned how long it takes to respond on my inquiry from lost and found office, as I expected it to be resolved sooner.