[OutrageWithDelta]

We had a horrible experience this morning.
Around 6 AM this morning Delta recorded message called and informed us that our flight from Seattle to JFK has been changed from 9:32 am to 11:00 am.
They also sent us an email with the same content.
Naturally We went to the airport at 9:30 to catch the 11:00 am flight.
To our horror, the flight was actually still scheduled for 9:32 am.


Trying to explain that to the delta at the counter, even with the prove of email and the recorded phone message.... They were bunch of rude and unhelpful people You will ever encounter. Instead of being helpful to find an alternative flights, they refused to help and asked us to go to complaint dept.

Only 3 out of 4 persons in the group can board a later flight while 1 is stuck at the airport for midnight flight.

Thanks You Delta.