[real person]

On Flight 92, Chicago to Dublin, my husband got airsick. The lavatories were blocked, and he didn't have an airsickness bag, so he ended up vomiting all over himself, his seat (and even his passport!) I hit the "call attendant" button and tried to clean him up as best I could. After a few minutes, no flight attendant shows up, but a lavatory opens up. I sent him to clean himself up some (and to continue puking), and hit the call buttons on neighbouring seats. An attendant STILL doesn't come. He comes back and I'm starting to pace, wondering what the hell kind of airline is this, and finally an attendant shows up, only to start switching off the call buttons. I had to stop her and explain the situation to her, and tell her what needed to be done (clean the place up, give him an airsick bag, get him some water so he doesn't dehydrate!) I know yelling at her will get us nowhere (and possibly get me on a "no fly" list), so I contacted AA customer service the next day. After over a week, I get a reply from a "do not reply" email address, apologising and promising us travel vouchers in compensation. Over a month later, I get one travel voucher for $100. That is not compensation for being ignored during a medical inconvenience, people! (Think of the other passengers, who had to put up with the smell!) That $100 doesn't even cover getting a new passport! I want some real compensation, for two paying customers who got treated like rubbish!